4. I have just received an intimation to pay by VPP, when I've already paid by cheque.
A. Your cheque/demand draft payment was most likely received after the VPP was arranged
in your name. You therefore need not accept this VPP. If however it has been accepted,
Please call our Customer Service Cell at
0120-2469900 and inform them. To email our Customer Service Cell Click Here (subscription.rd@intoday.com)
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5. I've paid twice for renewal of my subscription - by VPP as well as by cheque.
Would like a) my subscription extended. b) Refund of one payment.
6. I am receiving two copies of the Reader’s Digest under two different subscription
numbers
A. You probably ordered for an additional subscription despite being a subscriber
already and our system couldn’t weed out the duplicate subscription perhaps due
a slight variance in your name and address.
8. I have mailed you a cheque last week, please let me know if you've received it?
A. Please note, it takes about 4 to 6 weeks for payments to get processed and the
subscriptions to get regularized. Thus, please contact us after 6 weeks from the
date of mailing your cheque to us, in case you do not get a communication from us
until then.
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9. I would like to know the expiry date of my subscription.
A. The last 4 digit appearing alongside of your 9-Digit subscription number denotes
the expiry. However if it’s unclear to you, you may phone, mail or write to us.
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10. I have been receiving my copies late
A. Please verify the date of posting on the wrapper and should there be an unreasonable
delay, you may write to us enclosing a copy of the wrapper. You may write to:
Customer Services, Reader’s Digest
A-61, Sector 57,
Noida-201301
Tel: 0120-2469900 , Toll Free: 1800 180 0001
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11. I would like to transfer my subscription to my ...
A. Please write to us at
A-61, Sector 57,
Noida-201301
Tel: 0120-2469900 , Toll Free: 1800 180 0001
or email our us at (subscription.rd@intoday.com)
